Privacy policy

Information you share

When you submit a service request, the form collects your name, phone number, email address, address or neighborhood, selected service, job details, and preferred contact method.

If you call, text, or email me, I also receive the information you choose to share, including any photos of the work. Please send only what is needed to discuss your project. Do not include payment card numbers, passwords, or other sensitive information in the form.

How I use your information

• Respond to your questions and service requests.
• Discuss the work, prepare a quote, and coordinate appointments.
• Send a confirmation of your request and follow up about your job.
• Maintain related business correspondence and help prevent spam or misuse of the website.

Submitting the form sends your request to my business email and sends a confirmation to the email address you provided. It does not sign you up for a marketing newsletter.

Website and technical information

When you load a page or submit a form, the services that run this website may process technical information such as your IP address, browser and device details, requested pages, request times, and error information. The form uses your IP address to limit repeated submissions and reduce spam.

The public website does not use advertising pixels or session recording. Error monitoring is configured without session replay or automatic inclusion of default personal information. Technical error reports can still contain information associated with a request.

Services that help run the site

Information is processed by service providers where needed to deliver the website and respond to you:

• Vercel hosts the website and processes page and form requests.
• Resend delivers your service request and confirmation emails.
• Sentry receives technical error reports when error monitoring is enabled.
• Sanity supplies website content and images.
• Business email and phone providers process messages, calls, and texts you send to me.

These providers may process information on servers outside your state or country. Their handling of information is also subject to their applicable privacy terms. Information may also need to be disclosed to comply with legal requirements or address fraud, security issues, or legal claims.

Cookies and browser settings

The public site does not set advertising cookies or require an account to request service. Hosting, security, or administrative services may use cookies or similar technologies for their operation. You can manage cookies through your browser settings; blocking some technologies may affect how a service works.

Storage and security

Service requests and replies can remain in business email records. Retention depends on the inquiry, ongoing work, recordkeeping needs, and applicable legal obligations. Technical logs may be retained separately by service providers.

No website, email service, or storage system can guarantee complete security. If you have a concern about information you have sent, contact me using the details below.

Your choices and privacy questions

You can choose not to submit the form and contact me by phone instead. You can also ask about information you have shared, request a correction or deletion, or change your preferred contact method. I may need to verify your identity before acting on a request, and some records may need to be retained for business or legal reasons. Additional rights may apply depending on where you live.

Email patrick@fiximup.com or call 931-220-7909. Please include enough detail to help me locate the relevant request, without sending sensitive identification documents.

Children's privacy

This website is intended for adults arranging home repair services, not children under 13. If you believe a child has shared personal information through the site, contact me so I can address it.

Changes to this policy

I may update this policy as the website or its services change. The date at the top identifies the latest update.